SailCoach Cancellation Policy
Course Reservation and Deposit:
Every course, clinic, charter and coaching tour requires a deposit for each student. The 200.00 euro deposit is a Non-Refundable deposit. We apply the deposit to the course, clinic, charter and coaching tour when we confirm your booking. All deposits and payments are in euro.
For bookings made within 30 days of the course, clinic, charter and coaching tour, full payment is required. Reservations are not confirmed until SailCoach has e-mailed you written confirmation.
Balance of Payment:
With the e-mailed acceptance of your reservation, you will receive an invoice stating the balance due and the due date of this payment will be stated on the invoice.
If for any reason the payment is not received by the due date of the invoice, the SailCoach reserves the right to cancel the booking and the cancellation charges set out in “Cancellation by student” will prevail.
Cancellation by Student:
Due to the nature of our business, the SailCoach is in transit part of the time. Cancellation of a reservation must be e-mailed to the SailCoach and the effective date of cancellation is the date that SailCoach receives such notification.
If you serve notice of cancellation of your booking or fail to pay at the specified times the amount listed on the invoice, you will be liable to pay cancellation charges which are based on a proportion of the invoiced price of your course, clinic, charter and coaching tour. The cancellation charges are calculated as follows:
|No. of days before start date:||Charge payable:|
|14 – 35 days||75%|
|Less than 14 days||100%|
Cancellation by SailCoach:
SailCoach reserves the right to cancel a course at any time, for any reason. SailCoach will not cancel a course, clinic, charter and coaching tour less than 30 days before the start date, except for “Act of God”, unusual or unforeseen circumstances beyond the SailCoach’s control.
Cancellation by SailCoach:
A 2 student minimum is required for ANY course, clinic, charter and coaching tour to become operational. If less than 2 students are enrolled 30 days prior to the start date, the student will be notified via e-mail that their course has been cancelled. The deposit and any other payments (if they were made in advance) will be refunded.
SailCoach will attempt to give you as much notice as possible if we are cancelling. any course, clinic, charter or coaching tour. In the event of a cancellation you will be given a choice of choosing an alternative available course, clinic, charter or coaching tour. In the event that you do not wish to reschedule your course, clinic, charter or coaching tour, you will be entitled to a refund.
In addition to medical insurance we advise student on a course, clinic, or coaching tours to purchase travel insurance to cover the costs of the above fees, airfare, and other non-refundable expenses should the student or SailCoach cancels the booking.